Fractional COO for tech focused companies.
You’ve built the customers and the team. Now the delivery needs an owner, and it shouldn’t be you.
Who we work with
We work with founders of tech companies that have grown past the point where one person can run everything. Usually that's somewhere around $1M to $10M in revenue. There's no COO or ops person yet, and it's too early to hire one full time.
You're still the one answering every delivery question, chasing vendors, and stepping in when a customer gets upset. That works for a while, then it doesn't.
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Challenges
Does any of this sound like your week?
Projects keep running late, and every one seems to grow past what we sold.
Some customers get a great experience and some don't. It depends on who's on the account.
Sales closes the deal and then tosses it over the wall.
I found out we were losing a customer when they sent me an angry email.
We're paying vendors and tools for everything, and I can't tell you what's actually working.
If I took two weeks off, I'm not sure what would happen.
Depending on where you are, one of our fractional COOs either coaches your team through fixing delivery or takes ownership of it directly.
First, we figure out where things break between the sale and the finished work. Then we make sure every handoff has a name next to it, and we hold vendors and your team to what they committed to. Every week we sit down and look at how delivery is going, so problems show up in that meeting instead of in your inbox.
Most businesses already have vendors doing the work. No one is clearly accountable for the outcome. That's the gap we fill.
Focus
Team
Our fractional COOs have 25 or more years of experience in tech. You get a senior operator who has done this before and knows what good delivery looks like.
It's a monthly retainer. We start with whatever matters most to your business fix it, and build from there. You continue to run the company, and we what you sell gets delivered.
If delivery is keeping you up at night, let’s talk.
Let’s have a conversation about what’s going on.
